Siam Coconut achieves greater operational efficiency and accuracy with Zebra Technologies

Zebra Technologies has announced that Siam Coconut has selected Zebra’s mobile printing solution to enhance the operational efficiency and accurate outcomes of its delivery fleet. 

Siam Coconut is one of the leading suppliers of coconuts in Singapore. With a brand heritage of over 20 years, it distributes daily to more than 600 establishments including major hotel chains, restaurants, beach bars, ice creameries, and bubble tea stores.

Zebra’s mobile printing solution is used to print out a list of goods to be loaded onto Siam Coconut’s delivery trucks every morning as part of an internal auditing process, and subsequently used to print out receipts for their customers’ endorsement when the goods are received. 

Siam Coconut worked closely with Zebra PartnerConnect reseller and independent software vendor, Orangekloud, to implement and deploy the solution. Orangekloud collaborated with Zebra to create a solution that helps Siam Coconut overcome their business challenges.

“Prior to adopting Zebra’s mobile printing solution, our processes were done manually which was very time consuming and often prone to human errors,” said Kelvin Ngian, general manager of Siam Coconut. “Besides the need for accurate printing capabilities, we needed ruggedized mobile printers that can withstand our tough working environment and comes with long battery life to support the entire work shift of our delivery fleet.”

The solution implemented by Siam Coconut includes Zebra’s ZQ511 and ZQ521 mobile printers, which have been built to handle tough, demanding working conditions both indoors and outdoors. They can withstand significant drops, tumbles, accidents, and environmental extremes that are common in mobile workplaces where Siam Coconut distributes. The mobile printers have also been designed to do more on a single battery charge with Zebra’s patented Power Smart Print Technology that delivers the exact amount of power required for the highest quality printing.

The efficiency of Zebra’s mobile devices is an ideal solution for Singapore’s expanding markets. In 2023, the food and beverage industry in Singapore recorded a 28.9% increase in sales as Singaporeans work long hours and tend to have meals outside their homes.

“The hectic lifestyle of Singaporeans has prompted many to dine at restaurants and eateries for convenience and enjoyment,” said Christanto Suryadarma, vice-president of sales for South East Asia and South Korea, Zebra Technologies. “Therefore, it is paramount for the food and beverage industry to capitalize on growth opportunities by adopting the right technologies to optimise their operational efficiency.”