Customers will be able to benefit from larger service centre network.
Bühler North America has expanded and strengthened its service network and offerings with the acquisition of Design Corrugating Companies, a roller mill and other equipment service company based in Taylorville, Illinois, the US. With this move, Bühler now operates seven service centres in the US, serving grain, oilseed, feed, petfood, and chocolate processors, as well as brewers and distillers, inks and coatings and many other who utilise roller mills.
“For us, this is only the starting point to develop the most comprehensive and value driving services in our industry,” Andy Sharpe, CEO of Bühler North America, said.
“Today, the installed assets base of many companies is not running as optimally as it could be and consequently, they are wasting energy and raw material, and suffering quality and efficiency losses. We experienced that, with our services, we can achieve step change for customers especially when connecting companies to Bühler Insights, our digital platform, they can achieve the highest process transparency based on data.”
All Design Corrugating locations will become new service centre sites in the Bühler Customer Service network, and the entire Design Corrugating staff has joined the Bühler team. Furthermore, Bühler will continue to provide parts and services for all makes and models of roller mills. Future investments are planned for equipment that will allow new services to be delivered, and the full Bühler supply chain will be leveraged to improve competitiveness in terms of cost and efficiency.
Brett Poland, general manager for Design Corrugating, added: “The added resources and support that comes with joining the Bühler team, will help us reach new levels of productivity, expand our service offerings, and improve quality to all our existing and future customers.”
Digital connectivity, combined with local service centres and technical expertise, will enable Bühler technicians to communicate and work on issues with plant operators, using data and connected tools, such as BühlerVision, to deliver a proactive and responsive relationship, and maximise operational uptime and efficiency.